You can Top-Up your Neon Prepaid MasterCard® by transferring funds from any bank account for FREE. Simply go to the Top-Up tab once logged in and select Bank Account Details or call Customer Care for further details. Your funds will be available within 3 working days.
When prompted, you will need to enter our sort code and account number. It will also ask for a payment reference. You should use the 9 digit account number found on the bottom left hand corner of your card for this. It is important to include this 9 digit number as without it, the top process will be slowed.
Sort Code: 20-82-94
Account Number: 20505412
Payment Reference: The 9 digit account number found on the bottom left hand corner of the card.
Money loaded via BACS transfer will usually be available within 3 working days.
Transferring from abroad?
If you’re transferring funds from abroad, your bank may ask you to quote the IBAN (International Bank Account Number) and BIC (Bank Identifier Code). Call Customer Care to email or post you the details.