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| Card purchase fee | £9.99 | |
| Escape Travel Money Sterling Card | ||
| UK purchase transactions | Free | |
| UK ATM withdrawals* | £2 (max £250 per day) | |
| Overseas purchase transactions | Free | |
| Overseas ATM withdrawals | Free (max £500 per day) | |
| Escape Travel Money Euro Card | ||
| Purchase transactions UK and overseas | Free | |
| ATM withdrawals Overseas | Free | |
| ATM withdrawals UK | €2 | |
| Escape Travel Money Dollar Card | ||
| Purchase transactions UK & overseas | Free | |
| ATM withdrawals Overseas | Free | |
| ATM withdrawals UK | $3 | |
| Top Up Fees | ||
| Phones 4u – Cash | Free | |
| Phones 4u – Credit Card | 4% of load amount (max £750 load per 24hr period) | |
| Phones 4u – Debit Card | 99p (max £750 load per 24hr period) | |
| Bank Transfer (BACS) | Free (max £2,000 load) | |
| PayPoint | 3% (max load £249) | |
| Post Office | 99p (max load £250) | |
| Online Credit Card | 4% of load (max £750 load per 24hr period) | |
| Online Debit Card | 99p (max £750 load per 24hr period) | |
| Card Limits | ||
| Maximum Card Balance | £650 | £5,000 |
| Maximum amount per load | £500 | N/A |
| Maximum Monthly Load | £650 | £5,000 |
| Maximum Load in any 12 months | £650 | £60,000 |
| Online credit card (daily) | Not allowed | £750 |
| Online debit card (daily) | Not allowed | £750 |
| Maximum weekly credit/debit card load | Not allowed | £2,000 |
| Maximum daily ATM withdrawal | £200 / €250 / $300 | £500 / €625 / $750 |
| Maximum annual ATM withdrawal | £650 / €813 / $975 | n/a |
| Maximum single transaction | £650 / €613 / $975 | £1,500 / €1,875 / $2,250 |
| Maximum UK transaction | £55 / €69 / $83 | |
| Information and Alerts | ||
| Online balance and transactions | Free | |
| Check balance by automated phone service | Local call rate in UK, standard network rate if abroad | |
| Load alerts by email | Free | |
| Online card to card transfer | £0.20 | |
| Customer Care | ||
| Customer Care Line | 5p per minute from a BT landline, standard network rate if abroad | |
| Lost and Stolen Line | Local call rate in the UK, standard networkrate if abroad | |
| SMS Services | ||
| Check balance by text | No extra charge – standard network rate applies | |
| Load Alerts | No extra charge – standard network rate applies | |
| Change primary card | £0.50 | |
| Card to card transfers | £0.20 | |
| Lock your card | £0.20 | |
| Unlock your card | £0.20 | |
| IVR Services | ||
| Check balance by text | Standard network rates | |
| Change primary card | £0.50 | |
| Card to card transfers | Standard network rates | |
| Lock your card | Standard network rates | |
| Unlock your card | Standard network rates | |
| Other Charges | ||
| Replacement card | £9.99 | |
| Additional card | £4.99 | |
| Paper statement | £10 | |
| PIN issue and re-issue | Free | |
| Dormancy Fee** | £1 per month | |
| Revocation Fee | £20 | |
| Investigation Fee | £20 | |
| Closure | ||
| Cancellation or Redemption Fee | £10 | |
| Expiry | Card valid for 36 months |
*When you use your Prepaid Card at an ATM, you may also be subject to applicable fees, surcharge rules and regulations of the relevant ATM, or other financial institution or association. You should be advised before you confirm the transaction.
**A period of 12 consecutive months in which no money has been loaded onto or taken off the Card by you.